Welcome to the Mustang Cat Family!
Congratulations on the purchase of your new machine. We understand this is a large purchase, and we want to make sure you are getting the most for your money. In an effort to ensure this, we would like to properly onboard you as a new customer.
1. Fill out your Customer Onboarding form and select your gift
Scan the QR code below or click here to complete the form.
2. Register on Parts.Cat.Com to create a CWS ID
To register, either scan the QR code below or click here. Navigate to ‘Sign In’ and click ‘Register’.
If the verification code is not displaying in your email inbox, please check spam/junk.
3. ‘Purchase’ a part through Parts.Cat.Com
Scan the QR code below or click here to have the part populated automatically into the cart. Please use the gift card provided to you by Mustang to complete the transaction.
4. Download the Cat Central App and add your serial number to app
To add your serial number to Cat Central, scan the QR code located in the cab of the machine or type the serial number when prompted.
5. Access VisionLink
Scan the QR code or click here to access.
If you experience any issues with Parts.Cat.Com or Cat Central, please contact Katie Messina (kmessina@mustangcat.com). All other questions can be directed at Ryleigh Barkley (rbarkley@mustangcat.com).
If you have not been in contact with your sales representative, let’s set up a time to chat!
Fill out the form below and someone will be in contact. During our meeting, we will successfully onboard you into Cat’s ecosystem. This process will include:
- Registration on Parts.Cat.Com
- A walkthrough of a purchase on Parts.Cat.Com
- Information on Cat Central
- How to load your asset into Parts.Cat.Com and Cat Central
- Your selection of your new customer gift
- Access to VisionLink
Following the meeting, you will be introduced to your Product Support Representative. This individual will be able to assist you anytime your machine is in need of maintenance and any aftermarket purchases, such as work tools and attachments for your new machine.